Help Center - How do I cancel my Super Duolingo subscription?
How do I cancel my Super Duolingo subscription?
You can cancel your Super Duolingo subscription at any time.
You will need to cancel your subscription based on how you originally started the subscription.
Deleting the app and/or your account does not cancel your subscription.
If you subscribed to Super Duolingo on the Duolingo app (iOS or Android):
- Open the Duolingo app
- Tap the Super icon at the top of the home screen
- Tap Settings (gear icon)
- Tap “Manage subscription”
- Select “Cancel subscription” and proceed to cancel
- Confirm cancellation through Google Play Store or App Store or Alipay
If you subscribed to Super Duolingo on your phone/device settings:
- For Android phones/devices: Submit a support request
- For iOS phones/devices: Follow these instructions from Apple
If you subscribed to Super Duolingo on a web browser (desktop):
- Sign in to your Duolingo account via web browser
- Click your profile picture at the top of the home screen, and choose Settings
- Select Super Duolingo
- Select “Cancel subscription” and confirm
What can I expect after canceling?
- Your streak and learning progress will not be affected.
- You will be able to use Super Duolingo features for the remainder of the subscription period.
- You will no longer be billed automatically once you cancel your subscription.
- You can reactivate your subscription anytime.
- Canceling your subscription will not retroactively refund subscription payments.
- Previously charged subscription fees cannot be prorated based on cancellation date.
If I have problems with my Super subscription, what can I do?
If you have any issues with your subscription, please submit a bug report and select the option "Purchase Issue" from the drop-down. Please note that we cannot access the iOS App Store, nor resolve issues you are experiencing with this service.