Frequently Asked Questions
Using Duolingo
- Why did my course change?
- What is a streak?
- What are leaderboards and leagues?
- Does Duolingo use any open source libraries?
Account Management
- How do I change my username or email address?
- How do I find, follow, and block users on Duolingo?
- How do I remove or reset a course?
- I’m having trouble accessing my account.
- How do I delete my account and access my data?
- What to do if your data was compromised
Subscription & Payments
- What is Super Duolingo and how do I subscribe?
- Family Plan
- How do I cancel my Super Duolingo subscription?
- How do I request a refund?
- How do I use a promo code?
- What is Duolingo Max?
Still unsure about something?