Frequently Asked Questions

Using Duolingo

Why did my course change?

What is a streak?

What are leaderboards and leagues?

Does Duolingo use any open source libraries?

Account Management

How do I change my username or email address?

How do I find, follow, and block users on Duolingo?

How do I remove or reset a course?

I’m having trouble accessing my account.

How do I delete my account and access my data?

What to do if your data was compromised

Subscription & Payments

What is Super Duolingo and how do I subscribe?

Family Plan

How do I cancel my Super Duolingo subscription?

How do I request a refund?

How do I use a promo code?

What is Duolingo Max?

Still unsure about something?

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